Century Systems, Inc. Technical Support Page

Printer Repair Help ~ Service Plans ~ Technical Information
Training

Printer Repair Help

Call to have your printer serviced! 1-877-237-2001 or you can contact us.

Request for Printer Repair Service to get your printer repaired (RMA) For Technical Support, please call 1-877-237-2001 and ask for technical support or e-mail using the forms accessed from the text below. When calling or sending e-mail regarding printers, please include method of printing, serial or parallel, what software you are using to print, and a description of the problem. When calling or sending e-mail regarding software, please include whether you are printing serial or parallel, what printer you are trying to address, and a description of the problem. Hot SwapŽ Saver Order Form

Service Plans
We are ready to handle all of your barcode printer service needs. Be it Depot, Hot-Swap^Ž, On-Site or Phone Support, you will receive the same quality service and pricing that Century's reputation is built on. If you need On-Site Barcode Printer repair services, we have a network of authorized repair centers. Contact us and we will help you find a repair center near you. We service Avery, Century, Datamax, Novexx, Sato, Toshiba, Toshiba TEC and other barcode printers. Get the best in technical support: A service plan from Century Systems! Service options for those who do not carry a service plan, we can still help!
Phone Technical *Support* click for more information	When your printer is down with a technical problem, the solution is just a phone call away! (more info) When one of your printers goes down, call us toll free. 1-877-237-2001. We'll diagnose the problem and talk you through the solution over the phone. Service includes an unlimited number of calls each month.
Hot Swap^Ž Saver click for more information	Buy it when you need it. If your printer breaks down, you can call us and purchase a Hot Swap^ŽSaver plan that same day. A new printer will be shipped to you out of our stock. After you receive your replacement, pack your disabled printer in the box provided and we will arrange for it to be picked up. All broken barcode label printers qualify for this plan. Hot SwapŽ Saver Order Form
Hot Swap^Ž Service click for more information	We'll replace your bar code printer the next business day! (more info) When one of your printers goes down, call us toll free. You'll have your replacement printer the next business day. After you receive your replacement, pack your disabled printer in the box the replacement came in and we will arrange for it to be picked up.
*Service and Repair for Barcode Printers*	We have a nationwide network of authorized repair centers ready to service and repair your thermal barcode printers. Our mission is to provide quality barcode printer repair and service through the training and certification of repair and service professionals. Certification insures that as a customer you will receive the highest quality technical expertise when it comes to the repair of your Thermal Barcode Printer.
*On-Site Service*	We have a network of authorized repair centers ready to serve you from all over the United States. When one of your printers goes down, call us toll free, 877-237-2001. We will work with you to diagnose the problem. Once it has been established that the problem cannot be resolved on the phone, we can dispatch a technician directly to your site. Call 877-237-2001 to have a repair technician repair your barcode printer.
Depot Service click for more information	When your bar code printer is down, we'll get you up and running fast! (more info) When you experience a printer problem, call us toll free After we work with you to diagnose the problem, ship your printer to us. We'll repair it and return it to you within five business days of the day we receive it.
Technical Information

Download Center

Printer Manuals

Technical Videos and Slideshows


Whitepapers	FAQs

Eagle 4 Basic Interpreter White Paper	B-X FAQ's (Toshiba TEC Printer Information)
SX4-5 Loading ZPL Interpreter	Toshiba TEC Printers - FAQs
	Century Falcon 4 - FAQs
PotStake Alignment (pdf)	Century Falcon 4D - FAQs
	Century Eagle 4 - FAQs

Tech Tips and How To's

Trying to align the transmissive (gap) sensors to print on plastic potstakes download pdf

Novexx Extreme Ribbon Save Instructions

New Addition! How to print True Type fonts with Labelview & Label Matrix download pdf

How To Print with a Century Eagle 4 with Another Printer Language

Reseller Training Classes

Sales and Technical Training