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Printer Repair Request

RMA (Return Material Authorization) Procedure

  1. Before filling out the form, make sure that you have the printer's serial number.
  2. Fill out the RMA form completely and with as much detail as you can provide.
  3. Submit the form.
  4. Follow the directions on the "RMA Submission Complete" Page.
* required fields

Please provide the following contact information:

Your RMA Number is:

 R2 Hit Counter
*Retype your RMA Number Here: R2
*First name
*Last name
Title
*Organization
*Street address
Address (cont.)
*City
*State/Province  
*Zip/Postal code
*Country
*Work Phone
*FAX
*Contact E-mail  (will receive updates)
*Please choose
one		 Reseller
 End User
*Enter the printer model:
Enter Method of Connection:
*Printer Serial Number:   ! Required to identify your printer !
Original Invoice Number
Service Required : Warranty
 Repair
 
Repair Estimate Requested? Yes
 No
* Please describe the problem in detail
*Ship to Address is a
(choose only one): 		 Business Address
Residential Address
*Please enter full shipping address of the person
that the printer is to be returned to:


 


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2629 Valley Pike, P.O. Box 175, Dayton, OH 45404    PH: 1-800-228-3606 or 1-937-237-2001  Fax: 1-937-237-1595
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